We are sorry to hear your package is having trouble arriving to you.
If your package is stalled or lost in transit, you may contact support@reset360.com to request a replacement or refund if:
15 business days lapse between tracking scans on Domestic shipments
25 business days lapse between tracking scans on International shipments
If your tracking status was updated to "Delivered," but you can not find the package on your property, contact support@reset360.com to request a replacement or refund if:
the package has not arrived after 15 business days have elapsed since the "Delivered" tracking status update on Domestic shipments
the package has not arrived after 25 business days have elapsed since the "Delivered" tracking status update on International shipments
